1. Cancellation
- Orders can be cancelled within 12 hours of placing them, provided they have not been shipped.
- To cancel, contact us at +91 9890259727 or emailus.
2. Refunds
- Refunds are applicable only for damaged, defective, or incorrect products.
- You must notify us within 48 hours of delivery with clear photos/videos of the issue.
- Refunds will be processed within 7-10 business days to the original payment method.
3. Returns
- Products must be unused, in original packaging, and accompanied by proof of purchase.
- Hygiene products once opened are not eligible for return due to safety reasons.
4. Non-Refundable Items
- Items on sale, clearance products, and opened consumables are non-refundable.
5. Shipping Costs
- Return shipping costs are borne by the customer unless the return is due to our error.